The last 2 years, Y and I have flexed $6000, $5000 for dependent care flex (daycare) and $1000 for medical flex. Flexing refers to it going to a separate entity before tax. You then turn in your receipts and get your money back tax free. We had every intention of flexing for 2012 as it would probably save us at least $1000. Not sure since we can write off daycare but it is still a loss for us.
Last year we used the flex program through Y's employer. We assumed that it would be the same amount for 2012 because we didn't change anything or receive notification otherwise. We thought wrong! Apparently, they sent out 4 e-mails in November stating that all employees needed to reenroll for their flex benefits or they reverted to $0. We discovered this yesterday when his paycheck was almost $200 higher than normal.
Y called HR and they told him about the e-mails. They said that there wasn't anything that they could do. The best part is that after further investigation, they discovered that Y isn't on their company wide e-mail. We were upset about this. Y talked to his supervisor's boss and he is going to try to do something but I kind of doubt that anything will happen.
This is his company's screw up. The best part is that this isn't a small private company. They should definitely have their act together.
Has anything like this ever happened to you? How did you handle it?